Frequently Asked Questions (FAQ) butterfly

Library closure questions
How do I return books?
Book Drop is Open - 24 hours a day - On the corner of Central & Grand! Feel free to use the book drop any time day or night, back in its original location, next to the library at the corner of Central and Grand! We are checking it regularly to get those returned items off of your accounts. As a safety precaution, all returned items are checked in upon return, and then quarantined for 3 days before circulating again.
 
Pacific Grove Public Library is unable to accept book donations at this time. Please hold onto your donation until they can be accepted or phone Monterey Public Library for information on donating gently used books (no DVDs or Magazines) at (831) 646-3933. Contact the library if you have any questions about your account.
When will the library re-open?
Due to limited staffing and COVID-19 restrictions, the Library is currently open for limited public access on Wednesdays, 10am-1pm, and Thursdays, 2pm-4pm. Book drop is open 24 hours a day on the corner of Central and Grand, and curbside pick-up hours are listed below.
Will the library offer curbside pick-up?
Currently, the library offers 1st Saturday of the month 10am-1pm, and Mondays and Tuesdays 3pm-6pm. Hours will be expanded as staff re-hiring allows.
Frequently Asked Questions
How do I get a Library Card?
** Due to contact free service during Covid-19, we are issuing library cards only online. Apply online and make sure to include a mailing address, phone number and email address. Please be advised that processing times may vary due to limited staffing **

A Pacific Grove Public Library card opens the door to a world of information and entertainment. In addition to borrowing materials, your card allows you to download digital media, use electronic databases, get access to local museums, and more. Pacific Grove Public Library Cards are always free to adults, children, and visitors who don’t have a CA ID. Residents who have a disability or long-term medical condition that prevents you from visiting the Library may use Outreach Services. Please call (831)648-5760 or email referencedesk@cityofpacificgrove.org for more information. You may check out items using either your library card or a valid ID.

After applying online, you will receive an email providing you a temporary password, allowing you to reserve items and your library card will be mailed to the address provided. An email will be automatically sent when your items are ready for pick up (see library hours). Please note that emails are sent third party (bywatersolutions), rather than direct from PGPL. This is in part to ensure your privacy and security. Please know that your account is data protected, and while we can assist you in changing your password, they are encrypted and not visible to us.
How do I download an eBook or audiobook?
Go to the eBooks & Audiobooks page. You can visit each eBook provider's site to browse and set up your account, or click the Learn More links for instructions and help
Find out when the PG Library was built?
The section of the library nearest the ocean was an original Carnegie library, opened in 1908. Two side wings were opened in 1938 and 1926, and two front wings were added in 1950. The final and largest section along Central Avenue was added in 1978. You can read more about the Library's history here.
Find books, audiobooks, DVDs, music and other materials in the Library?
You can look up books and other materials in the Library catalog here.
Find out when the Library has story times?


Weekly story times and activities are held held throughout the year:

  • Preschool Storytime (Ages 2-5 years): Tuesdays 11am-11:30am
  • Baby Rhyme Storytime (Birth-2 years): Thursdays at 11am-11:30am
  • Crafternoon! (Ages 4-12 years): 3:30pm-4:30pm (Winter, Spring, Summer, and Fall Sessions with Pacific Grove Recreation Department) 
  • Music with MaryLee (All ages): Second Tuesday of the month 11am-11:30am 
  • Monthly Lego Contest (All ages): Deadline-Last day of the month.

You can also check our "Kids Programs" Calendar for all programs and activities.

Support the Library?
The Friends of PG Library welcomes new members and supporters. Link to Friends site. The Library now has a Foundation for long-term support. We accept donations of books, CDs and DVDs, either to add to our collection or to sell in the monthly book sale. We also accept cash or checks at the checkout desk. For more information visit the Support page.
Volunteer or do community service hours?
The library accepts volunteers over the age of 15 to help shelve books, put books in order, and help with Library events. Fill out the online Volunteer Form or get an application at the checkout desk, and a supervisor will call you for a brief interview and training.
Contact a librarian for information or research help?
Contact the Reference Librarian Help via our online form,  call 831-648-5762, or email referencedesk@cityofpacificgrove.org.
Find out what's happening at the Library?
Check the Calendar or look for signs and flyers in the library.
Order a book from another library?
You can request books and other materials from Monterey Public Library. Unfortunately, the library is no longer able to borrow materials other libraries. However, a librarian can tell you what nearby libraries own the book you are looking for.
Log into my Library account?
Go to the Library catalog at https://catalog.pacificgrovelibrary.org and click Log in to your account in the upper-right corner, or go directly to the login page.  For security reasons, your password could not be migrated from the old catalog system. If this is your first time logging into the new catalog, your password is the last four digits of your telephone number. After you have logged in, we recommend that you change your password. You do not need to register for a new card unless you don't have a current card. Please call 831-648-5762 for additional help.
Find out about book clubs?

The Friends of the Pacific Grove Library has a book club, which: 

  •   Meets most second Mondays at the Little House in Jewell Park at 1:30pm for about 1 1/2 to 2 hours  (we reschedule on Federal holidays)
  •   Tends to read fiction, but mixes it up depending on the interests of the members
  •   Rotates book leaders, who make a suggestion for the club, then lead the discussion
  •   Tends to read books that aren't brand new, so members can find books at one of the local libraries

For more information, contact pgplbookclub@yahoo.com
How do I get tax forms?
Public can call IRS for mailed tax forms:  1-800-TAX-FORM (1-800-829-3676)
How do I Place Holds?

Please follow the below steps to place holds:

  1. Log into your account (Click Here).
  2. Browse the Catalog here: http://catalog.pacificgrovelibrary.org/
  3. From the search results, select the items you wish to place on hold, and click the "place hold" button at the top of the search results. Do not click the shopping cart icon.
  4. Before confirming, be sure to select a pick up location at either Pacific Grove Public Library (PGPL) or Monterey Public Library (MPL).
  5. Verify your account information and email address is up-to-date from the "Your Personal Details" tab on the left hand side. Email notifications will be sent to you when your items are ready for pick up.
  6. To request an addition to the Library collection, you may do so from the "New Purchase Suggestion" tab on left hand side.
  7. If you have a large number of holds, the Library may check out your items in advance (the due date can be extended, depending on when they are picked up). This is to ensure speedy and accurate service during library-to-go hours.
For assistance or questions you may email us at referencedesk@cityofpacificgrove.org or call us at (831) 648-5760. We would be happy to help!
How do I book a class visit?
Class visits for all ages are welcome by appointment only. Please call the Library at (831) 648-5760.

Special Children’s Programs are funded by the Friends of the Pacific Grove Public Library.

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